Our Contract

License to Use Our Platform. We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Platform โ€” subject to the Terms & Conditions and the following restrictions:

  1. You must be 18+: You must be aged 18+ to use our platform, either as a buyer/customer or as a seller.
  2. Sell Legally: Sell only plants, propagations and accessories that are legal. Any product that is patented is not allowed to be sold on Planteka, without the necessary certificates and/or approvals. Also, for International shipping, it is mandatory to have a phytosanitary certificate. If you are in the EU, and selling by post (distant selling), all plants must be accompanied by a plant passport. Refer to “Seller Policies” for more information.
  3. Termination: In case of misuse of the platform, including cheating, abusing or non-settlement of disputes, you will be permanently blocked from being a member of Planteka.
  4. We May Discontinue the Services. Planteka reserves the right to change, suspend, or discontinue any of our services at any time, for any reason.

Data Protection

We know how important your personal information is important to you and we do not intend to tamper with it. Our Privacy Policyย details how your information is used when you use our Services. By using our Services, you’re also agreeing that we can process your information in the ways set out in the Privacy Policy, so please read itย here.

Payment

As a customer, for shipped items, payments are securely done via Stripe. As a seller, you can provide your Bank details, and use “Withdraw” to withdraw from accounts. See how to do it on the Dashboard. For local pick-ups, cash on delivery is acceptable.

Return

Return requests must be settled between the buyer/customer and the seller between themselves. The Chat function can be used to connect between both parties to settle Return requests. Planteka will not be involved in settling any sort of disputes.

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