Frequently Asked Questions
Which payment options are accepted?
We accept credit and debit cards, like Visa, Mastercard,
Maestro or payment by bank transfer.
How do I cancel or change my order?
Please check if your order is valid to be cancelled or changed
according to our Cancellation Policy. You can contact
hola@planteka.co
with your reference number to cancel or.
change your order, if applicable.
Do I need an account to place an order?
No, it´s not necessary.
Where are the workshops available?
Our in-person workshops are available in Barcelona and Madrid
We also have online courses which are accessible
from anywhere.
How does Planteka ensure security for at-home services and vendors?
All of our partners are carefully selected and vetted by our
team, and are all professionals with extensive client backgrounds.
Where do Planteka workshops take place?
Our workshops are hosted at our partners´ premises. Check
each workshop location carefully to avoid confusion.
Does Planteka host events for plant-swapping?
Yes, Planteka hosts a variety of fun events throughout the year.
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Get in touch with the Planteka team
Planteka is founded by plant lovers like you!
We´re a community of plant care experts and plant parents.
Our mission is to help plant parents take better care of their plants. We´ve learnt that connecting with other plant lovers like yourself, is the best way to do that.
Our mission is to help plant parents take better care of their plants. We´ve learnt that connecting with other plant lovers like yourself, is the best way to do that.
We’re a community of plant care experts and plant parents, who are here to help you take care of your plants.